The EXPERTS EDUPRO Techniques were developed by Prof. Dr. Rejaul Abedin, PhD, FCMAN, FGEPEA, the Chairman of the BIHEB (Baccalaureate International Higher Education Board). These techniques are poised to play a pivotal role in the annual audit process. It will aid our Higher Education Advocacy conducted by the BIHEB Higher Education Board Authority’s International Audit Cell. Their purpose is to ensure that BIHEB affiliate members consistently uphold and provide Total Quality Service practices within the realm of Higher Education Management. Maintaining an elevated standard of academic excellence necessitates the attraction and retention of highly qualified faculty members and trainers. To foster a culture of effective service, it is imperative to allocate optimal resources for faculties, administrators, and students, accompanied by the cultivation of a robust sense of ethics, morality, and social responsibility among the student body.

The innovator of the Experts EduPro Techniques ardently asserts and believes that these modern education development tools and unique techniques have the potential to significantly contribute to the Global Education Sector. They are designed to enhance services and improve the performance of Educational Institutions, ensuring the assurance of Total Quality in Education Management. These Educational Institutions encompass Schools, Colleges, Universities, and Professional and Vocational Training Institutions.

EXPERTS EDUPRO Techniques are represented by 13 English letters, denoted as E, X, P, E, R, T, S, E, D, U, P, R, O. Each of these letters assumes distinct significance when these Techniques are applied during the practical audit process by the BIHEB Authority. Subsequent to the audit, a performance report will be disseminated to the respective Higher Educational Institution. The said institution is expected to retain this performance report for internal use and adhere to the auditor’s recommendations and suggestions to enhance institutional performance in the years to come.
Audits covers three distinct categories of institutions: 1. Newly established institutions – in existence for 1 year or more but below 5 years; 2. Older institutions – aged 5 years or more but below 10 years; 3. Very Older Institutions – aged 10 years or more. BIHEB International Audit Cell reserves the right to apply FULL TECHNIQUES or PARTIAL TECHNIQUES as deemed appropriate during the audit process.

The EXPERTS EDUPRO Techniques can be elucidated as follows for the benefit of a general readership:
E = Education Policies & Strategies: Education serves as the bedrock for the stable economic growth of any nation. Educational services are instrumental in fostering human development. The effective implementation of EXPERTS EDUPRO Techniques in Higher Education Institutions (HEIs) is paramount. The institutional Education Policy team diligently endeavors to bridge the gap between education policy and practical implementation in Schools, Colleges, Universities, and Professional and Vocational Training Institutions. The term “educational policy” encompasses all laws, regulations, and processes devised and executed to achieve specific educational objectives while enhancing the equity and quality of educational services.

X = X-Ray of Institutional Quality: This encompasses an evaluation of institutional governance, finance, infrastructure, Information and Communication Technology, human resources, institutional advancement, and internationalization. This evaluation includes an assessment of financial health and an examination of the Institutional Mission, Vision, Values, and Goals.
P = Principles and Prime Institutional Goals: This phase involves reviewing and furnishing further suggestions for enhancement.
E = Enhancement of Education Quality: This encompasses the deployment of modern education practices on a global scale, focusing on intellectual capital development for enduring benefits and outcomes. Periodic curriculum reviews and updates ensure that educational offerings remain contemporary and aligned with industry demands.
R = Review of Innovation & Research Practices: The evaluation includes an examination of research activities, the establishment of research centres, and encouragement of research engagement among faculty and students. This phase also assesses the reliability of delivered educational programs and certifications and examines the availability of resources (staff, funding, physical space, equipment, technology, and other assets essential for effective operation). The promotion of a culture of research and innovation is pivotal to institutional success.
T = Teaching Methods and Quality: This pertains to evaluations of teaching methods, teacher training, and the quality of teaching. The judgment and potential improvement of Teaching Quality (TQ) are integral, with a focus on outcome measures such as outcome-based teaching and learning (OBTL) processes and intended learning outcomes (ILO). Active learning, problem-solving, and critical thinking are encouraged in the classroom, along with the incorporation of technology and digital learning to streamline processes and enhance accessibility.
S = Student Training and Service: This phase underscores the promotion of student success through academic advising, counselling, career guidance, and mentorship. Standardization implementation, strategic planning, and engagement with stakeholders are central aspects of this phase.

EDU E = Efficient and Effective Higher Education Management: The educational institution aims to establish efficient and effective management practices. The adoption of the Education Management Information System (EMIS) ensures smooth service delivery. Investment in resources and infrastructure is a cornerstone of effective teaching and learning. The inculcation of ethical values and morality is indispensable. To cultivate ethical behaviour, courses or modules that promote ethical conduct are integrated into the curriculum. These courses emphasize a set of ethical principles, including honesty, fairness, leadership, accountability, integrity, compassion, respect, responsibility, loyalty, law-abiding behaviour, transparency, and environmental considerations.
D = Development: The development of Educational Institutions and Programs is driven by the application of EXPERTS EDUPRO techniques.

U = Universal and United Education: This signifies the attainment of universal and united education through national and international collaboration, along with the implementation of Mutual Recognition Arrangements (MRA).

PRO P = Problem Diagnosis and Solutions: This phase involves diagnosing problems and devising solutions. Partnerships and Collaboration are emphasized, fostering connections with other educational institutions, industries, and community organizations. These partnerships enhance the practical relevance of education and offer opportunities for internships, research, experiential learning, and job placement, enabling students to gain practical experiences essential for their future careers.
R = Recognition and Reputation Ratings: An Institution’s overall recognition plays a pivotal role in its success. Additionally, a strong, positive reputation across multiple categories is crucial for attracting to talent. Institution’s ratings and Rankings by 3rd party evaluator is key here. Risk analysis is necessary because effectively managing reputational risk begins with recognizing that reputation is a matter of perception.
O = Optimization of Lifelong Learning Opportunities: This entails the provision of courses for continuing professional development (CPD) and continuous quality improvement (CQI) within Higher Education Institutions (HEIs).

Higher education benefit of quality service and education ultimately leads to a tarnished reputation, subpar learning outcomes, constrained career prospects, a dearth of research and innovation, squandered resources, societal inequality, a deficiency of academic standards, diminished institutional accountability, adverse societal impact, and reduced contributions to economic development. Consequently, the prioritization of quality in higher education is imperative to secure positive outcomes for students, institutions, and society at large.
Quality assurance, as a fundamental component, ensures that degree programs meet the requirements of all stakeholders and effectively fulfill their objectives. This process is systematic, meticulously structured, and continuous, geared toward preserving and enhancing the quality of higher education. The implementation of quality assurance mechanisms necessitates the vigilant monitoring and evaluation of various facets within educational institutions, guaranteeing their alignment with predetermined quality criteria and objectives.

KEYWORDS: Higher Education, International Higher Education, Experts EduPro Techniques, Total Quality Service practices, continuous quality improvement, Higher Education Management, academic excellence, Quality Education,

This Article published on the TWCMSI.ORG Website as an Innovation News Article from Baccalaureate International Higher Education Board.